Below FAQ are some common concerns of our clients before purchasing the product.
If you have other questions, please just send it to service@tomeem.com.

Filter by Topic
  • All
  • Information & Support

Need Help?

If you have an issue or question that requires assistance, If drop us an email and we will get back to you within 24 hours!

Information & Support

Your Tomeem electric grinder comes with a Type-C charging cable. Simply connect it to the grinder and plug the other end into a USB charging port. A full charge is achieved within a few hours, providing you with long-lasting use.

Yes, the Tomeem grinder features an adjustable coarseness setting, allowing you to choose the perfect grind for your culinary needs, from fine to coarse.

Absolutely! The grinder is designed for easy maintenance. For the best cleaning results, refer to the cleaning instructions in the user manual to ensure longevity and optimal performance.

We are committed to sustainability. Our electric grinder is rechargeable, reducing the need for disposable batteries. We use eco-friendly materials where possible, striving to minimize our environmental impact.

Tomeem products are available on our official website and through select retailers. Visit our website for the most current information on where to buy and any ongoing promotions.

If your Tomeem grinder is not functioning as expected, please consult the troubleshooting section of the user manual. If the issue persists, contact our customer service team for assistance. We’re here to help!

For any inquiries or support needs, you can reach our customer service team via email, phone, or by filling out the contact form on our website. We’re dedicated to providing timely and helpful assistance.

We will email you the tracking number once we shipped the package out to you email address, so pls leave the valid email address when you place the order.

Unable to find satisfactory answers ? Contact Support